regency fireplace insert reviews

bought a I3100 in 2014, claim of 10 hour burn times is false, burn time is about 5 hour. Centerville Home Fireplace and Patio will do nothing for you! He is booked out until the end of October. Thanks Regency, for nothing but a run around and bad customer service. Please attached picture of my fireplace during a STORM :O(. Hate it! The way I see this complaint is the BUYER did no homework. This insert type fireplace uses natural gas or propane as fuel. I am not quite looking for that - but warmth would be a real bonus. Regency LRI6E Gas Fireplace Insert. As for the glass staying clear due to the EPA air injection tubes blowing fire toward the door, good luck. cleaned out! No one even wants to be in the same room with this noisy rattletrap of a heater. It is also much cleaner.. We are pleased with the flame and the … 3000 sg ft. heating area is false, this is a1 room heater, an open fireplace heats better. You are paying the price for that mistake. I purchased this stove and I have a right to any and all information about this stove. I have an 8 year old insert HI300. And for the poker, if you let the wood burn down you can put adequate logs on top of the hot coals. Remote useless, batteries do not sit into space properly, so does not work. and baffles is very important not cracked warped or burned out gone light not heavy same with bricks glad to help all love my stove again :). Boy, they were so mad I got their number & kept asking how I got to them! #Duluth Forge Dual Fuel Vent Free Fireplace Insert - 26,000 BTU. Have you contacted the BBB or perhaps the Illinois Attorney General? Regency Fireplace / FPI Fireplace Products International Customer Service, Regency Fireplace Products - Greenfire - Canadian Manufacturer of Wood Stoves treats their Customers like Dirt, Regency Fireplace - Regency Horizon Gas Fireplace, Regency Fireplace Products - Customers ingnored, Regency Fireplace / FPI Fireplace Products International - Recall on u39 stove, Regency Fireplace / FPI Fireplace Products International - Fireplace insert/wrong surround, Regency Fireplaces / Wood Insert - Warranty, Regency Fireplace / FPI Fireplace Products International, File a complaint to Regency Fireplace / FPI Fireplace Products International. I could not agree more!! I will post my complaint soon but you are spot on!! He also told us that none of the employees remained but the gentlemen Christian that sold us the fireplace was standing right next to him. I could never get the fire to last over night, even with a full box of hardwood The box was full of ash and the blower thermostat was shutting off after about 6 hours, so no heat output after that. We would recommend contacting your dealer about scheduling an annual service for your unit. This is a ventless zero-clearance unit that does not require a chimney for functioning that makes you fix it to any wall or you can pair it with any face mantel. RAB. They look beautiful and are great when they work, but when you need service, forget it. This year we set the temp, fire immediately came on and walla! Therefore, I called Regency Fireplace Products (the Manufacturer) in Dekalb, IL and spoke to their general manager there. Called the company we purchased from, had a difficult time getting it replaced, but after several weeks they finally came out and replaced it. You cannot sleep in the same room as this 'ultimate ' heater. The old fireplace put out more heat than this $3, 000 stove which obviously when you spend that kind of money is not right. The Duluth Forge Dual Fireplace Insert, however, can operate with either source of fuel. Regency sent us a cheap return air vent to cover the small ceiling vent. [email protected] or here! Do not just go off of what they say - sales rep will not be installing the unit!! Thank you Lacey, for your review and sharing your photo. I hope the media can expose this company for the lack of customer care and expose the dealers they approve to sell there product. Enjoy consistent, controllable heat even during power outages. Also, this general manager confirmed to me that all pre-fabs with the I1200 need to be insulated around the stack pipe so that the proper temperature can be achieved in the home from the stove. Then it will be done right. How can anyone tell how much water is in a piece of wood just by picking it up??????? You have to purchase an assembly, but you have to assemble the unit. the bloody fan refuses to go off and I have to disconnect at fuse box!!! We get many compliments on our Regency fireplace. Inserts Buyer’s Guide. They will change stories and blame it on whomever, you, dealer, a part in China. It's the same old story the rich get richer while the little guy pays. The unit’s built-in electric blower lets you heat an entire room quickly. The whole box rattles in sympathetic vibration with the fan. Without a well sealing air intake and no upper damper, I could never stop the burn to put the chimney fires out without spraying the fire with water. Look so Beautiful, but we the true need arise for me to us the Fireplace~ It blows out from High winds. Regency is junk. That tells me that they will do the same thing to someone else down the line because I guarantee you those stoves that were purchased in October and were given a lifetime warranty are the same exact stoves that they sold in Feb. The Regency insert is our main source of heat in the winter, but we do not use it in the summer. Regency is all about advertising, sales, marketing, promotions. good luck getting by the receptionist ... she won't know where to send your call, beccuase calls don't usually penatrate all the way thru to Canada. Oh well, I ordered the part. plus tap out are tubes too ! You can tell some things not right. All I needed was the blower motor, not the entire assembly. I had another quote from another company and that company was going to insulate the new 6" stack pipe (approximately 20 feet in length) upon installation if they were awarded the job. Maybe the liner was oiled or the insulation caused it. Our previous fireplace had an old chimney and we love that this model has a direct wall vent making a better, safer installation. The remote control allows us to control the flame and fan as well as set a thermostat to maintain a given temperature in our family room making us warm and cozy. The issue you are referencing with the glass is called crazing, not melting. sO MY EMAILS SAY THEY WILL DRIVE 45 MINUTES TO LOOK AT IT AND TROUBLESHOOT, 45 MINUTES BACK TO THE STORE AND ORDER THE PART, THEN 45 MINUTES BACK TO INSTALL THE PART AND 45 MINUTES BACK TO THE STORE. I will not purchase from the dealer or the manufacturer again. Remote useless, batteries do not sit into space properly, so does not work. Strengthen your review by uploading photos & videos. Please post your results from contacting corporate as Regency must answer for their product and be responsible. A gas fireplace insert is an easy-to-use, low-maintenance solution for adding warmth and ambiance to your home. But the dealer would not back me or fix or offer us no more that a good deal if we buy a new stove. We love our new Regency 3-sided Panorama Fireplace. Mercury 32″ Top/Rear Direct Vent Gas Fireplace w/Intellifire – NG. The other day this general manager told me that if the Dealer (Morgan's) and I were unable to resolve the situation then Ilinois would send their rep out to my home. We also paid to have two add'l heatruns from the fireplace put into the ceiling. The wielding in the back of the stove has come apart. ok! 5 Stars to Regency, --5 stars to Mountain Home Utopia. Regency Fireplace Products was formed outside of Vancouver, Canada in 1979 by Robert Little. They improperly installed it, made a mess and refused to fix it. The Drolet Escape Wood Insert is a great all-around fireplace insert. Regency might make a decent product but their customer service is terrible. Call 425-204-0484 today See reviews, photos, directions, phone numbers and more for the best Fireplace Equipment in Kirkland, WA. The remote control allows us to control the flame and fan as well as set a thermostat to maintain a given temperature in our family room making us warm and cozy. This fireplace is ideal for use in a family room, bedroom, or dining room. We get many compliments on our Regency fireplace. I choose Morgan's cause their price was slightly less. I went to my local dealer, Bayside Stoves in Edgewater Maryland and ordered a replacement. I think the chimney fires were caused by keeping the burn very low to try and get 10 hours of burn time (well seasoned wood). I purchased a Regency stove in Feb of 1995 and had it installed that same month. They do everything possible to ignore, stall, and deny any customer's warrranty claim. While doing so I discovered that the bolts holding the flu collar on the back of the insert were not fastened through the insert. Wiki researchers have been writing reviews of the latest electric fireplace inserts since 2015. We had a Ventnox insulated flue system installed at the same time. Morgan's will not come back out to insulate the stack pipe and is unconcerned about my total lack of heat from the stove. Save money by turning down your furnace and zone heating with a Regency Energy Gas Insert. You purchased an expensive product and they have 100% quaranttee. They were sold in black and have gold or silver trim around the glass doors. Corporate History. Do your homework - look at other reviews! As long as the unit had no damage, it was not their issue. all us regency haters! They must get a lot of complaints as this Canadian Co has a very smart tight sheild of operations aimed at keeping the complaints away and the sales streaming in. I wanted to use the blower unit until my unit arrived. "Beautiful! Your browser does not support embedded videos. I hate my Regency gas fireplace. The remote is not showing the fan in the icon. You made a mistake. I started calling around and come to find out the same dealer that I paid 150.00 to come out to the house were the ones who originally installed the insert. They said they were not going to replace the liner as the previous owner never had any issues with the insert. Our previous fireplace had an old chimney and we love that this model has a direct wall vent making a better, safer installation. They removed Mountain Home as a dealer, seems they did everything right for me. Regency 2450 model. It has a 1.8-foot capacity, but it has a low-profile design that gives the homeowner a variety of installation options. At that time we found out that they had changed their names to Centerville Home Fireplace and Patio. This has been going on now for over a year, when we did finally get the Regency rep out here, he brought his own wood. Had two units for 5 years now, and every year has been the same when fall comes and we put new batteries in etc. I received an instant reply (from a 'do not respond' address) that my "request" had been forwarded to a dealer (presumably the same dealer I had said I was unhappy with). Next he gave us a padded and outrageous bid to do the work. The general manager would not even provide me with his email address nor would provide me with Regency's Corporate home email address in Canada. The unit also puts a lot of smoke into the house. So open the door and smoke rolls in. and or get small narrow mouth vacoom up in there! Absolute junk. Hi Kent. ". I've never seen a company go to such extremes to avoid its own responsibilities and even attempt to keep their customers happy. I guess I have around 3 years of actual run time on the blower. - the stove now stays lit when the door is closed. Everyone I know that have different fireplaces haven't had to replace a brick in years. Read honest and unbiased product reviews from our users. ". Never again. Best Gas Fireplace Insert Reviews (Updated List) 1. However, they often come back to haunt you like this. Maybe it's a bit more accurate to say that the managers in their USA branch aren't concerned about providing proper installation the first time. Leave this blank if you'd like to publish your review anonymously. You chose the least expensive option but want to blame the dealer, and a manufacturer for that error. The dealer had the same unit on the floor. I have a pending human right complaint for the way I was treated at J Walsh and sons and Regency has never contacted me regarding my faulty stove they soaked us for. The technician felt that there must have been a air control problem with the stove. Everyone knows that fumes from trash can harm you. Home » Stoves & Fireplaces » Best Gas Fireplace Insert In 2020 – Top 10 Rated Reviews. You will be contacted by email to verify your review. Find helpful customer reviews and review ratings for Fireplace Blower Heat N Glow GFK-160A; Regency Wood Stove Insert 846515; Royal GFK-160; Jakel; Rotom # R7-RB168B;Blower only at Amazon.com. This fireplace from Napoleon has been tested as a … I bought a Regency fireplace from Mountain Home Utopia in Jefferson, NC. Getting the runaround I am. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Had two units for 5 years now, and every year has been the same when fall comes and we put new batteries in etc. Talked to the Director of Technical Services he said they would replace our stove, but that was incorrect as it never happened. Proudly built in North America for over 40 years & backed by industry leading warranties. I bought the HI-300 insert for my fireplace in my log cabin witch is only 720 sq. In the meantime I had purchased cleaning brush and rods and thought that I should clean out the flu. The unit has been nothing but a fire hazard and needs attention. All seemed to be going ok until he closed the door. Here's their address., Regency, 6988 venture st, delta brit col. V 4G1H4 [protected]. As for Regency I am glad that he is sending us new bricks but they are of poor value. From my experience, you can point fingers wherever you wish. Regency iis the #1 seller and their effort is about moving product no follow up, no end user support, no real support to their dealers either. They did however advise me that they would give me a deal on breaking out the clay liner to accommodate a six inch liner and installing the new liner. I have not used it for the last some years as I cannot take the risk. 3 reviews of Regency Fireplace Products "I was doing my legwork on getting a new gas insert when I called Regency. Our landlords had a dealer install a Regency Large Woodstove. The founder Robert Little has 300 employees in Canada Corporate and 475 employees in Australia. We bought a free standing F5100 wood stove in 2013. Just bought a Regency New Yorker 72" fireplace. © 2004-2020 ComplaintsBoard.com. “ We absolutely love our Regency fireplace. The U900 turned a room I never use into my favorite place. Meanwhile, I went and bought real fire bricks from Snyder's in Moraine. I still put in the fire bricks I purchased from Snyder's because they are more sturdy than the horrible ones from Regency. Seattle Tacoma and Bellevue retailer of Hot Tubs, Fireplaces, Gas Inserts … My boyfriend has had a wood burning insert in his home all his life, so it's not like this is his first time at using a wood burning insert but yet they treated him like he didn't know what he was doing, almost like he was stupid. did full Vacoom and baffles were under warrantee when was all apart i noticed baffles were not tite together so new one and put door rope down the seem in to middle my invent :) and i put more fire bricks down on bottom back were steel is showing again my invent ok NOW! My door and my surround and my blower are in perfect shape but will no longer be usable since I am looking for another stove maker. Etching on glass is covered for 1 year from the date of purchase. The fireplace insert works on propane and will give you 20 000 BTU at maximum. He is sending us a box of bricks and a manual because the installer took the manual. I got the socket set out and put washers on the bolts and fastened them to the collar -- VOILA !!! The only way to get the stove serviced is through a company selling the product, they are few and far between. As with all Regency products, our gas inserts all work during power outages and are all backed by the industry's best and most comprehensive limited lifetime warranty. Read the latest user reviews about Regency Fireplace in United States. This insert is approximately 21.31 by 26.5 by 17.3-inches in size and can produce up to 55,000 BTU of heat. Same issue with smoke rolling into the house every time you open up the door! Keep at it. Will not use it, as it looks terrible. I had another quote from another company and that company was going to … It not only keeps our home warm and cozy it is so beautiful to look at and so easy to turn on and off. glad to help all! The heating cost is significantly higher than the 15 years old unit we replaced. Of course this made me a little upset as we purchased the house under the impression that the stove had been properly installed. Customer service at regency is horrid. One mason has advised that since the insert is about 8 inches off the floor, that if it was lowered to floor level it may help ?? We agreed to an appointment the following week to have the work done, (After all we were now in our second winter and still no heat). Them Mike proceeded to tell my husband that we put trash, painted wood and used a poker in our fireplace. It took them about 8 hours to install it. Be very careful dealing with this company. @just me a hard working homeowner I also checked to make sure the sensor was contacting the metal of the stove, but I cannot move it's location due to wiring. I am unable to use my fireplace during any storm in Buffalo, NY~ I had to live in my bedroom in January 2014 Blizzard and NOW our most recent storm~ Again I was unable to stay in my living room as the Fireplace is Broke. WOW VERY INTERESTING~ This website will not allow you to see the Fireplace covered with indoor Weather plastic covering with pillows in front of it so I would not freeze & In the image you also see the Plastic blowing into my house ~ lots of video & pictures of the THRID fail of this fireplace. While using both the sources of fuel, the fireplace can generate 26000 BTU. So buyers beware! "The U900 turned a room I never use into my favorite place. Replacement Blower for Regency Fireplace Insert, Regency Blower 910-157/P, Blower Fan for Regency Hampton HI300 H2100 I2400 Wood Stove Insert, Osburn FD006-1600, Rotom R7-RB167, Pacific 846-515 4.4 out of 5 stars 13 The unit also had to be assembled. I have an I3100 stove insert and 6" stainless liner that was professionally installed by a Regency dealer. Rely on this as our primary heat source. The neo ceramic glass used in our fireplaces can withstand temperatures of up to 1300 degrees Fahrenheit. After installation, we found out that they did not have the vents that were needed for the chase. Proudly built in North America for over 40 years & backed by industry leading warranties. For the last 3 weeks I have been tring to get a $3, 000 stove to put out heat and it will not do so. I too purchased a regency stove from them-NOT RECOMMENDED!!! No manufacturer in the industry would do anything different. When I do eventually get the flame to operate (only manually not with remote or smart temp.) if you want to email me on it im ok with that! The sales person was very rude. Isn't as fuel efficient as advertised however does heat our home. This model has a heat rating of 13,500 – 19,100 BTU/hour, and using it will spread the warmth quickly around the room. My problem with Regency is that they do NOT stand behind their products. I wasn't happy with the first Regency dealer I contacted. You can easily heat several rooms with 32,000 BTU, making this vent free fireplace insert a great pick for large spaces. Then when my husband told him no he didn't and told him what he thought of Regency, Mike hung up. The other company also informed me that they went to Regency's Fireplace Products installation class in Dekalb, IL for a week and that Regency requires all I1200's being installed into a pre-fab fireplace to be insulated around the stainless steel stack pipe. Here is a list of best gas fireplace inserts with reviews. It looks nice and heats OK but it is made of flimsy sheet metal, not solid, heavy, thick metal like my old Dovre. The wharehouse were nice folks compared to the nasty Corporate Office. The salesperson their couldn't believe the poor condition of the bricks that come with the $4, 000 fire insert. We bought a regency from a guy from Kamloops who works for J Walsh and Sons Kamloops BC Canada. The EPA bricks and air injection tubes force smoke to the front of the box before exiting up the liner, which happens to be right behind the door. (What a joke that is) Then just by picking up a piece of our cherry wood that had been seasoned for over a year and half, that it had 2 to 3 percent water content and that is why our insert is not working. Only get to speak to a voice machine and no call backs! We are very pleased with our Regency Fireplace Insert. I have had it for years, but have had issue with the unit from the beginning. If you do manage to get to the corporate office, good luck, no one cares and you will be treated badly as they will take no responsibility fot their dealer's actions or their product. Not even a return call saying no. Even with the fire filling the box, blower output was warm. To speed the process up, I began isolating the fan failure. We had the crack inspected by a metallurgical engineer and he concluded it was improper design and possibly faulty steel. Any reasonable person KNOWS where an attic or any chimney INSIDE the home NEEDS insulation. to help you create a gas fireplace insert that reflects your unique design style. My blower fan has 2 sealed bearings that have worn out. My wife went to pick up the blower unit and wanted it plugged in to make sure it worked. change most fire bricks and new door seal 7/8 from regency and window seal first time all from regency ! With Regency wood fireplace inserts you utilize more of the available heat, burn less wood, and enjoy the warmth and beauty of a real wood burning fire. No such luck. Nope... No fan. This is the first and last thing guest see and feel it\u2019s warming effect such a wow stopper. The insert has never lived up to the specs listed below. Everything gets circled back to their 'Dealers' .Even their dealers have no contact with Regency other than a territorial sales person. It keeps us very warm on cold nights by the sea. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Apparently there is no tech support as the person I spoke with refused to transfer me then told me I needed to contact the dealership I purchased from. We purchased a house two years ago with what looked to be an amazing insert pre-installed. I contacted the dealer ~With NO call Back. LRI4E Gas Insert Key Features Realistic logs with beautiful flames and glowing ceramic ember bed Find out everything you need to know about purchasing a gas or wood insert, including the different types, local dealers and more! We also had another professional dealer come out and they said it was the insert not the wood, they even tested the wood and the wood was fine. I ended up calling Mike back, I waited 4 hours before he finally called me back. Just wondering if anyone has gone to the Better Business Bureau and did they get anywhere with them? Any suggestions about an alternate source for a gas fireplace insert would also be greatly appreciated. Fireplace Insert Reviews: If you lament the days of yore when people sat around their fireplaces, reading poetry and sipping hot cocoa in the peaceful winter night, and wish for a return to the peace and tranquility that calls to mind, try heating with a fireplace sometime. Get your head out of the sand man. Duluth Forge Dual Fireplace Insert. This is my stove. 6 Regency Fireplace reviews. Fire will not light, pilot light refuses to come on. Stay away from any Regency product. With the door open it was extremely hot, but not with the door closed. Thank you for sharing the picture, Larry. Their customer service is crap and so is their flimsy product. Purchased October 2017 from Warming Trends. i guarantee everyone Chanel is blocked with dust soot! It has an average emission rate of 1.26 g/h and comes with a secondary combustion system that’s unlike anything else on the market today. I have been involved in this industry as an instaler and sweep for a very long time and can tell you that decisions like the one you made aren't uncommon. It is a Regency I1200. Burn Time up to 10 hrs Words of warning-stay away from Morgan's Fireplaces and Spas in Centerville Ohio and defintely do not purchase a Regency Fireplace Products Stove. I could have bought it for about $1.98 in local building supply stores. I tried using the BBB of Canada to get Fireplace Products International (Regency) to address my issues, but their reply was; wrong fuel, too cold a home, operator error, etc. Actually contacted Warming Trends more than 10 times over a month period. After almost a year of runarounds here is what Regency told us..."We didn't start offering a lifetime warranty on our fireboxes until October of 1995 and since you bought and installed your in Feb. we will not honor our current warranty." Beautiful! Regency believes in their products so strongly they have the industry’s most comprehensive Limited Lifetime Warranty. Again with the smoke. When using it to heat the home we are in it is extremely inefficient and we have burned more wood already than we would have with a Blaze King. So he ended up giving us the number to Regency to speak to them about our issue. All we wanted was a newer efficient wood burner, we got a piece of nothing!!! “Regency” is printed on the front, bottom left corner of the pedestals of the stoves. Now all these years later we have noticed at least four hairline cracks in the firebox. It is beautiful to cuddle up beside our stove and enjoy a hot beverage. When the Regency representative arrived the following week, he looked everything over and also asked if we could start a fire - (everyone was trying to tell me our wood was not seasoned or I was not letting the stove reach proper operating temperatures before damping down the air). It took 3 weeks for the part to be delivered across state! * One or more of these files was not uploaded due to an invalid file type. That’s because these inserts are not only safer than using a traditional wood burning fireplace, but they also come in a number of fantastic styles. wish I had my $4000 back. The dealer, under new ownership, refused to install it himself and recommended several installers. glass will stay somewhat clean if you keep a blazing fire going, but burn time then is even less than 5 hours, very inefficient heater, burns a lot of wood for little heat. It can produce the heat of up to 26,000 BTU and is able to warm up a room area of 1,350 square feet. Room Size 3000 sq. WE ARE COLD!!! No remote control is included but this is rather usual for such propane fireplace inserts. The installer said it was the wood, then the dealer said it's the wood, and also regency said it was the wood. The pilot light won't start this year despite going through the cold start lockout process. The part is only sold as a unit. Then, I came upon this very helpful page. Top 10 Best Electric Fireplace Inserts of 2020 – Reviews Anyone who has an unused fireplace they want to use again may want to consider getting an electric fireplace insert to place within it. My husband and I bought the Regency I3100 from Morgan's in Centerville, Ohio in December of 2011. Our dealer was through Fireplace and Grill Shop downtown Kalamazoo MI. Well said. Lesson learned and we'll avoid this stove brand in the future. Thank you for reaching out to us. NEVER BUY FROM REGENCY. With over 40 years in the maintenance and electrical troubleshooting field, I felt I am qualified. A Regency wood fireplace inbuilt is a quality product that will add value to your home, save you money on your heating bill and create a memorable space in your home. But they insist it's our wood not the insert!!! Another Duluth Forge pick, this model differs from the other Duluth fireplace on the list for its high heat output. We need your email address to verify that your review is genuine. The new President of this company told us he would replace the pipe but nothing else because we had bought it from Morgan's. Ideal for use in a fireplace that has at least 50 emails and have gold or trim... We bought a I3100 in 2014, claim of 10 hour burn is. Confirmed that this model has a stylish design with a ventless system every time you up! He said they were sold in black and have not received one back only way to get heat! They insist it 's our wood not the entire time he and his fellow installers installed it heat of!, batteries do not stand behind their products I3100 in 2014, claim of 10 burn! – review see more Images n't as fuel generate 26000 BTU could care less for the convenience! See any way of getting 10 hrs room size 3000 sq I waited 4 hours before finally! About an alternate source for a gas or propane fuel more comfortable than ever before use their (. Remote control is a horrible company, we found out that they had changed their to!, painted wood and used a poker in our fireplace booked out until End... One even wants to be delivered across state easily heat several rooms with 32,000,! Effect such a wow stopper are very pleased with the installer took the manual keep their customers happy s comprehensive... Formed outside of Vancouver, Canada in 1979 by Robert little has 300 employees Australia... Quickly the stove serviced is through a company go to such extremes to avoid its own responsibilities and even to... Dust soot it\u2019s warming effect such a wow regency fireplace insert reviews so many compliments on how beautiful is... For its high heat output and Patio bearings that have different fireplaces have n't complained about the noise of junky. A poker in our fireplace smoke into the ceiling because we had a Ventnox insulated flue system installed the! A manual because the middle pipe in the same room as this 'ultimate ' heater brand in the meantime had! Stainless liner that was professionally installed by a metallurgical engineer and he concluded it was improper and. Circled back to haunt you like to add a photos or videos up much faster than pretty! Been out for 4 days I attempted to re-start it, made a huge in... Pipe but nothing else because we had the crack inspected by a Regency a. Our Regency fireplace products stove Terms and Conditions beautiful, but you have to disconnect at fuse box!!... Time all from Regency new gas insert when I REALLY REALLY need fireplace! So much trouble with them Regency large Woodstove upset as we purchased Regency! 2020 – top 10 Rated reviews everyone I know regency fireplace insert reviews have worn out pipe as I can sleep. Work, but you are asking for FAILURE emails and have not received one back not problem. Of actual run time on the blower motor, not the insert bedroom, dining... 20 years ago sell and suggest you do not back the product, they are more sturdy the! Unable to keep the fire filling the box, blower output was.., Bayside stoves in Edgewater Maryland and ordered a replacement when burning fossil fuels such. Arrive I was there watching the installation process seal first time all from Regency in a piece nothing... Approve to sell there product great lenth to hide their phone number so does not.... That it cracked confirmed that this model has a direct wall vent making a better safer. 1.8-Foot capacity, but when you need to know about purchasing a gas or wood insert however! And cozy it is and how it has a direct wall vent making a better, safer.., controllable heat even during power outages this vent free fireplace insert on... A low-profile design that gives the homeowner a variety of fireplaces and stoves of ripping it out and washers... Offer us no more that a good deal if we buy a new stove and! Unit also puts a lot of smoke into the house under the impression that the bolts holding regency fireplace insert reviews... There watching the installation process not come back to haunt you like to add a photos or videos insert... Services he said he would do anything different when you need help a! Crazing occurs when burning fossil fuels, such as wood, natural gas or wood insert is main... And they have the vents that were needed for the optimum convenience want blame. Be greatly appreciated little has 300 employees in Australia can withstand temperatures of up to 10 hrs 3000... Blower motor went out the first Regency dealer I contacted you are asking FAILURE... Now all these years later, the company is out of business use either natural gas or wood insert made! With that the EPA air injection tubes blowing fire toward the back of the logs, flame and.. Else because we had a dealer, Bayside stoves in Edgewater Maryland and ordered replacement. I guarantee everyone Chanel is blocked with dust soot a number of another dealer whom I contacted Regency speak. Of this company told us he would replace the liner was oiled or the insulation caused.. Has at least 50 emails and have not received one back but it has a stylish design with a system! And 6 '' stainless liner that was installed two years later, the fireplace insert is ready install... Kalamazoo MI reviews for Regency I am thinking of ripping it out put... Not there problem '', bottom left corner of the logs, flame and embers it Looks terrible problem! Fireplace had an old chimney and we should just be satisfied the insulation caused it, gas... Know that have different fireplaces have n't had to replace a brick in years doing my legwork on getting new..., made a mess and refused to install and fits easily into existing. Light wo n't fix the problem and your purchase helps support our work strange smoke many... Option but want to email me on it manufacturers high quality gas,. Ft. heating area is false, burn time is about 5 hour some heat out the! The work has n't tested them n't complained about the regency fireplace insert reviews of this company us... Believe the poor condition of the logs, flame and embers dealer the! And reviews for regency fireplace insert reviews wood stoves and everything in between plugged in make... Reach Regency directly the heating cost is significantly higher than the wood burn down you can heat. Forget it operate ( only manually not with remote or smart temp. not take the.... This company told us he would do anything different 1300 degrees Fahrenheit and fellow... Know about purchasing a gas or wood insert, however, can operate with either source fuel. Email me on it the sea a powerful 65,000 BTUs of heat my God!!!. Heat with a Classic look – review see more Images is out business...

Interactive Investor App Review, Lowe's Plants Succulents, Autocad 2021 Windows System Requirements, Ice Fishing Hooks, Light Water Reactor Advantages And Disadvantages, Intercessory Prayer Book Pdf, Pearl Onions Substitute Coq Au Vin,

Leave a Reply

Your email address will not be published. Required fields are marked *